Benefits Officer

  • Employer: Knowsley Council
  • Salary: £25,927 to £27,514 per annum
  • Location: Nutgrove Villa, Westmorland Road, Huyton , Knowsley , L36 6GA
  • Contract: Permanent
  • Working Pattern: Full Time
  • Hours: 36 hours per week.
  • DBS Check: Yes
  • Closing Date: 30/06/2022 at 10:23
  • Reference: CVP 0413

The Benefits Service forms part of Exchequer Services and are located in Nutgrove Villa, Huyton. The Team works flexibily between 7am and 7pm with a combination of office based and home working.

We are looking to recruit an experienced Housing Benefit Officer to join our committed and friendly Housing Benefit Team on a full time, permanent basis. The successful candidate will deal with all aspects of the administration of Housing Benefit, Council Tax Reduction and Free School Meals claims. This includes maintaining accurate records, dealing with enquiries and providing advice and explanations to customers over the telephone as well as collaboration with other departments within the Authority and external key stakeholders.

Apprentices/Graduate minimum GCSE grade C or above - able to evidence with certificate

At Knowsley Council we will consider requests for flexible working.  For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time

For informal enquries please contact Steve Boardman at or alternatively Tel: 0151 443 4115

How to apply

Please apply online by clicking the link below. Please note applications cannot be considered without the completion of the form in full 

This vacancy is now closed