Bookings & Events Coordinator

Volair is seeking a proactive Bookings & Events Coordinator to join our team. In this role, you’ll be responsible for coordinating facility hire and event bookings, ensuring a smooth and professional service for our customers, and supporting the Operations Team with effective administration

Salary Grade: Grade F SCP12-17

Salary Range: £28,598 to £ 30,024

Contract:  Permanent

Location: Knowsley Leisure & Culture Park (primary base, multi-site)

Hours: 36hours per week

Closing Date: Thursday 4^th September 2025 at 5pm

Interviews: Week Commencing Monday 8^th September 2025

What you’ll do

• Coordinate and administer bookings across all Volair facilities.
• Keep accurate records using our Leisure Management System (LMS).
• Support customers and ensure all compliance requirements are met.
• Develop strong client relationships to encourage repeat bookings.
• Contribute to sales, lead generation, and the growth of our bookings & events programme.

What we’re looking for

• Excellent organisational and communication skills.
• Customer-focused, with a professional and proactive approach.
• Experience in bookings, events, or administration (desirable).

Benefits

For the right candidate we offer:

• Competitive salary
• Pension scheme
• Generous annual leave allowance
• Free car parking
• Free access to Volair Health and Fitness Clubs
• Employee perks and discounts through our staff benefits portal
• A supportive, friendly working environment where you’ll feel part of the team

This is an exciting opportunity to make a real impact by helping us optimise our spaces, increase occupancy, and deliver outstanding events.

Level 3 Qualification or similar in event management, hospitality, business administration or related field (Desirable)